Grade.us

JULY 18, 2017

But marketing conferences are more than just a reminder to keep seeking information on this constantly evolving industry. The other topics seem poised to tackle thought-leadership, an equally important battle that marketers need to be willing to wage to stay ahead of the competition. Location: Singapore, Singapore.

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2017 Events Presentation Advertising 38

Avaya

SEPTEMBER 19, 2016

In Part 1 of this series , Avaya Vice President and Chief Technologist for software-defined architecture Jean Turgeon opened up a much-needed conversation about the current state of public safety and E911 (which, for the record, doesn’t look good). We need: Originating devices to support location accuracy. Today in the U.S.,

Call Center 76

Call Center Wireless Transportation 2013 76

ClientSuccess

SEPTEMBER 24, 2019

Welcome to our blog series CSM from the Trenches, a community for frontline Customer Success Managers (CSMs) that discusses trends, best practices, and advice for the frontline. For each client, our team schedules a one-hour call with our client’s leadership team to just listen and learn more about their business. Mentor Questions.

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Customer Success Culture Leadership Customers 40