Remove perspectives point-of-view how-ai-can-humanize-manufacturing
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How You Can Add Value to Your CX with Laurent Pierre, Jr.

Kustomer

Listen to the podcast below to discover how Laurent and his team at Azure use customer-centric strategies to create the best experience. Many companies, particularly in the tech sector, recognize that there needs to be a radical shift in how they approach modern CX. Guiding Customers to Solutions Using Empathy.

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How Generative AI is empowering manufacturers and revolutionizing data monetization

West Monroe

This article was originally featured in the April 2023 issue of the Manufacturing Leadership Journal. ©2023 Manufacturing Leadership Council, a division of the National Association of Manufacturers. All Rights Reserved. That means data—more of it and more opportunity to create value from it.

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What To Expect From Omnichannel Ecommerce in 2022

Magellan Solutions

Ultimately, an omnichannel strategy can help drive increased sales and revenue. The acceleration in consumer behavior change in 2020 has made an omnichannel strategy more important than ever. Consumers will always want better prices, selection, and convenience. Here are some of the factors that make omnichannel commerce so valuable.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

So much so, we built an AI tool to help automate the low touch, mundane tasks support teams are inundated with. We fully recognize and appreciate that there are multiple ways CX can and should be improved that don’t have anything to do with Artificial Intelligence. Thought leaders come in all shapes and sizes. Adam Toporek.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

So much so, we built an AI tool to help automate the low touch, mundane tasks support teams are inundated with. We fully recognize and appreciate that there are multiple ways CX can and should be improved that don’t have anything to do with Artificial Intelligence. Thought leaders come in all shapes and sizes. Adam Toporek.