West Monroe

JANUARY 11, 2024

West Monroe’s Digital Disconnect signature research uncovers how consumers and industry leaders are thinking about digital transformations. Our data highlights key insights based on the perspective of 200 health providers and insurers and 5,000 consumers. Get The Infographic

Healthcare 52

Healthcare Insurance Customer Centricity Consumers 52

Thunderhead

OCTOBER 19, 2018

So it’s little wonder that we really love our cars – and spend more time researching them than any other purchase. Motivated in part by ‘desktop to drive’ broker sites such as Carwow, Drivethedeal and Carfile, OEMs have been scrambling to own take back ownership of the entire buying journey, offering end-to-end digital experiences.

Omnichannel 40

Omnichannel Automotive 2018 2025 40

West Monroe

NOVEMBER 12, 2023

West Monroe’s Digital Disconnect signature research uncovers how consumers and industry leaders are thinking about digital transformations. Our data highlights key insights based on the perspective of manufacturers across the U.S. Who is accountable for digital? Get The Infographic

Consumers 52

Consumers Technology Insights 52

West Monroe

NOVEMBER 12, 2023

West Monroe’s Digital Disconnect signature research uncovers how consumers and industry leaders are thinking about digital transformations. Our data highlights key insights based on the perspective of manufacturers across the U.S. Who is accountable for digital? Get The Infographic

Consumers 52

Consumers Technology Insights 52

West Monroe

NOVEMBER 12, 2023

West Monroe’s Digital Disconnect signature research uncovered how consumers and industry leaders are thinking about digital transformation. Our data highlights key insights based on the perspective of 100 utility industry executives and 5,000 consumers. Get The Infographic

2023 52

2023 2022 Financial Customer Centricity 52