BirdEye

MARCH 24, 2023

Table of contents Business development defined Differences between business development and sales Business development versus sales development Differences between business development and marketing What does a business development manager do? To succeed, businesses must have a comprehensive and strategic approach to business development.

2023 98

2023 Return on Investment Social Media Sales 98

CustomerSuccessBox

FEBRUARY 2, 2022

Customer success teams work tirelessly to comprehend and manage the impact on their own customers, as well as acquired and mutual customers. Extra Resource: How to do Effective account transitions in Customer Success. According to Gartner’s research, organizations of the future will compete mostly on customer experience.

Customer Success 52

Customer Success Presentation Customers Financial 52

Gainsight

MARCH 31, 2020

If you’ve been following customer success blogs recently, a lot has been said and written about how to communicate better and consistently in times of crisis like the one we’re all going through. Automate frequently-used manual outreaches. Most common use cases to look for include: Following up on NPS or other survey responses.

Customer Success 85

Customer Success E Commerce E-support NPS 85

LiveChat

APRIL 20, 2018

Many live chat platforms also provide you with details about a user’s location so you can use this to tailor messaging. Afterall, 92% of customers say they feel satisfied using a live chat, the highest of any comms platform. Interact and engage with leads in real time.

B2B 50

B2B Social Media Sales 2017 50

ChurnZero

FEBRUARY 23, 2021

How are today’s Customer Success teams using these forecasting factors to get and stay ahead of their customers’ needs and wants? During the webinar, we cover: Who uses customer health scoring. Think customer health scores are only good for calculating renewal likelihood? Guess again. The true impact of customer health scores.

Insights 80

Insights Metrics Webinar Definition 80