Kustomer

JANUARY 20, 2022

So many CX leaders are dead set on impressing their customers but Jon urges them to go one step further and create a customer relationship where they’re utterly obsessed with your services. According to Jon, satisfying customers simply isn’t enough to keep them loyal. Tune in to learn more! Creating Loyalty that Lasts.

ROI 143

ROI Books Customers Definition 143

SurveySensum

JULY 14, 2020

He has 25 years of experience on the leading edge of digital transformation, social, and marketing strategy and has previously worked at American Express, Prudential Financial, USAA, and Forrester Research in senior roles. Chad Horenfeldt – Director of Customer Success at Kustomer. LinkedIn : [link] /. Website : [link].

2020 132

2020 Customer Experience Magazine Consulting 132

ClearAction

NOVEMBER 16, 2023

Voice of Customer Maturity Today Since the 2009 global economic downturn, companies have invested heavily in enterprise feedback management. As a result, customers’ reluctance to participate in VoC is compounded, as they don’t see a meaningful return on their feedback.

Voice of Customer 62

Voice of Customer B2B Leadership Workshop 62

Comm100

NOVEMBER 13, 2022

With so much to gain, all organizations should focus on ways to improve customer service. Knowing how to improve customer service starts by understanding what customers want. Today’s customers look for fast, convenient, and personalized support that allows them to connect with brands how, where, and when they want.

Customer Service 75

Customer Service Omnichannel Social Media 2021 75

SmartKarrot

JANUARY 18, 2022

Based on this, it can be said that Indian-origin SaaS companies could capture an 8% to 9% share of the international SaaS market. Zoho is committed to offering outstanding customer service. Instead of marketing, Zoho invests in R&D and customer service. IBSFintech. Freshworks. CloudCherry.

2011 11

2011 E Commerce E-support 2008 11