Natalie Petouhof

FEBRUARY 2, 2016

It is being r ecognized for outstanding learning programs in two categories and for its contribution to developing innovative and business focused learning programs. Capgemini University won a gold medal for “ Software Engineer of the Future MOOC” in the ‘Best Unique or Innovative Learning and Development Program’ category.

2008 40

2008 E-support 2013 Innovation 40

LiveChat

APRIL 3, 2017

Amazon has long invested heavily in creating the best possible customer experience for their community. In 2013, they took their customer experience innovation a step further by introducing the Mayday Button, which provides live, on-device tech support, 24/7, 365 days a year, for free on their Kindle Fire devices.

E Commerce 51

E Commerce 2005 E-support 2006 51

SurveySensum

JULY 14, 2020

Currently, he is serving as the Director of Customer Success at Kustomer and an Advisor at The Success League. He specializes in customer success, customer experience, SaaS start-ups, B2B & B2C marketing strategy, and e-commerce. Blake Morgan – Customer Experience Futurist, Keynote Speaker, Author.

2020 132

2020 Customer Experience Magazine Consulting 132

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Adrian Swinscoe.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Customer Experience (CX) has catapulted into one of the most important aspects of determining business success. At Netomi, we deeply care about improving the customer experience. Adrian Swinscoe.

Customer Service 52

Customer Service Customer Experience Magazine Books 52

SmartKarrot

JUNE 22, 2022

Back in 2013, it was quite rare to hear terms like billion-dollar valuation, unicorn valuation, or unicorn startup. For a B2B SaaS startup to become a unicorn, it needs to have certain qualities, including the ability to be innovative, agile, and consumer-focused. Customer-focused. Final thoughts.

B2B 11

B2B E Commerce Reference Innovation 11