ProProfs Chat

FEBRUARY 13, 2020

Efforts to retain customers, help you formulate effective loyalty programs that your customers enjoy being a part of. Let’s take a look at customer loyalty statistics and observe the various ways that help a business improve and boost customer loyalty. Benefits of Improving Customer Loyalty.

Loyalty 109

Loyalty 2020 Loyalty Programs Social Media 109

Beyond Philosophy

DECEMBER 12, 2016

Loyalty Programs with special promotional offers ; these incentives influence 93% of customers to sign up. Meeting Expectations Isn’t Always Enough. These results show us what the customers say their expectations are for their online shopping experience. It doesn’t feel exclusive.

Loyalty Programs 157

Loyalty Programs Books 2015 2016 157

Tricia Morris

MAY 31, 2016

Customer expectations are changing, and to be successful, brands’ delivery on customer experience must too. Denis Pombriant of Beagle Research presented this eye-opening statistic in his session on the new drivers of customer loyalty. Is your brand ready for a customer experience and CRM evolution?

Customer Experience 55

Customer Experience 2016 Contact Center Loyalty 55

Currency Alliance

DECEMBER 7, 2016

It’s been that way since the beginning of 2016. Interacting with customers via social media is crucial for brands if they are to increase customer engagement in the long-run. But what data like that from Ipsos MORI tells us, is that the customer no longer needs to be in front of a computer to do so.

Customer Engagement 40

Customer Engagement Engagement Social Media Loyalty 40

Currency Alliance

OCTOBER 27, 2017

We have seen tremendous change across many industries during the past 40-50 years, and these changes can help predict the next evolution in the loyalty sector. Unfortunately, the customer loyalty sector has not kept pace. Most loyalty programs still retain largely the same design as 20 years ago.

Loyalty 45

Loyalty Customer Engagement Engagement Loyalty Programs 45

Strativity

APRIL 27, 2023

Margin matters now more than ever A handful of restaurant category brands invested early in proprietary customer engagement platforms and were rewarded with enduring positions of strength, while other brands struggled to pivot. The prospect of offsetting the cost of deploying delivery personnel to meet customer expectations made sense.

2022 52

2022 E-support Roadmap Download 52

Strativity

APRIL 27, 2023

Margin matters now more than ever A handful of restaurant category brands invested early in proprietary customer engagement platforms and were rewarded with enduring positions of strength, while other brands struggled to pivot. The prospect of offsetting the cost of deploying delivery personnel to meet customer expectations made sense.

2022 52

2022 Roadmap Customer Relationships Brands 52