Remove 2019 Remove Interaction Remove Omnichannel Remove Rewards Programs
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Smarter Demos: Using Insightful Customer Analytics to Drive Loyalty

Oracle

In this 10th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology. That way, you can make an informed decision by looking back at your loyalty rewards program and say, “Are these people redeeming these points? How are they interacting with our brand?”

Demo 45
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Delighted’s retail customer experience guide for 2021 and beyond

delighted

Customer experience must now be consistent across all touchpoints to ensure customer needs are being met wherever customers choose to interact with your brand. Omnichannel retail makes products and services more accessible. In light of this, many traditional brick and mortar brands have taken an omnichannel approach to retail.

Retail 70
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Loyalty Strategy 2019: How to Win in the Next Decade

Currency Alliance

In December 2018, we published what we consider will be the Top 10 Trends in loyalty marketing during 2019. We believe these trends will occupy most brands’ efforts during 2019. An example of effective alignment of strategy with tactics include Australia’s Coles Supermarket chain and its flybuys reward program.

Loyalty 45
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Delighted's retail customer experience guide for 2020 and beyond

delighted

Customer experience must now be consistent across all touchpoints to ensure customer needs are being met wherever customers choose to interact with your brand. Omnichannel retail makes products and services more accessible. In light of this, many traditional brick and mortar brands have taken an omnichannel approach to retail.

Retail 40
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POV: Where Is The New Growth For Restaurants? Your 6-Step Strategy

Strativity

The single most impactful miscalculation was to assume that the 2023 post-COVID economy would enable them to resume “business as usual” or at least to get close to pre-2019 operations. The go-go days Prior to 2019, consumers were experiencing a massive boom in restaurant choice. But the market was peaking. Here’s why it’s ending.”

2022 52
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Where is the new growth for restaurants?

Strativity

The single most impactful miscalculation was to assume that the 2023 post-COVID economy would enable them to resume “business as usual” or at least to get close to pre-2019 operations. The go-go days Prior to 2019, consumers were experiencing a massive boom in restaurant choice. But the market was peaking. Here’s why it’s ending.”

2022 52
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Top 6 Loyalty Trends for 2020: digital transformation for an open future

Currency Alliance

But 2019 has seen a major uptick in brands breaking apart legacy architectures, and 2020 will see microservices embraced across industries and independent of company size. Shoes may not be something that people buy every day… But when you can keep them engaged with multiple interactions, it keeps DSW in the forefront of their minds.[i].

Loyalty 40