Bold360

APRIL 27, 2017

The Qubit Future of Travel Report 2016 shows that investing in customer satisfaction can be equally as important as competing on price points. Many businesses in the travel industry have tried out loyalty schemes and reward programs with varied success. trillion on travel by 2020. trillion on travel by 2020.

Tourism 56

Tourism Travel Customer Service E-support 56

Strativity

APRIL 27, 2023

By the end of 2020 it was estimated that approximately 110,000 U.S. Margin matters now more than ever A handful of restaurant category brands invested early in proprietary customer engagement platforms and were rewarded with enduring positions of strength, while other brands struggled to pivot.

2022 52

2022 E-support Roadmap Download 52

Strativity

APRIL 27, 2023

By the end of 2020 it was estimated that approximately 110,000 U.S. Margin matters now more than ever A handful of restaurant category brands invested early in proprietary customer engagement platforms and were rewarded with enduring positions of strength, while other brands struggled to pivot.

2022 52

2022 Roadmap Customer Relationships Brands 52

Currency Alliance

FEBRUARY 26, 2019

The reality is that there are a lot of people slapping each other’s backs about incremental gains, while most brands still have less than 1/3 rd of customers active in their loyalty programs. A loyalty program should be relevant to 80% of customers. How can we call that success? A little more context. Segmentation.

Loyalty 45

Loyalty 2019 Loyalty Programs Hotels 45

SmartKarrot

NOVEMBER 2, 2020

Customer retention is very challenging for businesses especially in 2020. The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. In response to customer retention strategies, she says, “Nail your Customer Experience (CX).”.

Customer Retention 21

Customer Retention E-support Social Media E Commerce 21