Interactions
DECEMBER 12, 2019
Also in-store there is a focus on expediting purchasing by making transactions more frictionless and finally those with brick-and-mortar stores are rewarding loyal customers with special invitation-only sales events and promotions. There is also a focus on improving the omnichannel customer experience as well.
delighted
NOVEMBER 5, 2019
Omnichannel retail makes products and services more accessible. For 2020 and beyond, the answer is both. In light of this, many traditional brick and mortar brands have taken an omnichannel approach to retail. They do this by incentivizing customers with discounts for their current or upcoming purchases and rewards programs.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Currency Alliance
NOVEMBER 14, 2019
The overarching loyalty trend of 2020 will continue to be brands getting to grips with digital transformation. 2020, however, seems likely to be the year in which stars align for a more profitable, productive and open future for loyalty. So, with that context, what will be the top loyalty trends in 2020? Some stars are sticks.
delighted
NOVEMBER 20, 2020
Omnichannel retail makes products and services more accessible. In light of this, many traditional brick and mortar brands have taken an omnichannel approach to retail. The current state of retail 2020: customer experience reimagined. Brick and mortar, or digital? For 2021 and beyond, the answer is both.
Bold360
APRIL 27, 2017
Many businesses in the travel industry have tried out loyalty schemes and reward programs with varied success. trillion on travel by 2020. The Qubit Future of Travel Report 2016 shows that investing in customer satisfaction can be equally as important as competing on price points. Inspiring Real Loyalty, No Cards in Sight.
Strativity
APRIL 27, 2023
By the end of 2020 it was estimated that approximately 110,000 U.S. Starbucks with its mobile app, Pizza Hut with its top-rated loyalty program, Panera with its brand-defining digital customer experience, and Chick-fil-A with its outstanding omnichannel platform were some of the early leaders who have seen sustained success.
Strativity
APRIL 27, 2023
By the end of 2020 it was estimated that approximately 110,000 U.S. Starbucks with its mobile app, Pizza Hut with its top-rated loyalty program, Panera with its brand-defining digital customer experience, and Chick-fil-A with its outstanding omnichannel platform were some of the early leaders who have seen sustained success.
Expert insights. Personalized for you.
62 
Let's personalize your content