How Artificial Intelligence Will Shape Customer Service in 2022 and Beyond
CSM Magazine
DECEMBER 14, 2021
Artificial intelligence (AI), machine learning (ML), and natural language programming (NLP) are altering how businesses communicate with their consumers. With that in mind, below are some of the ways you can expect artificial intelligence to shape customer service in 2022 and beyond. Faster Response Times. Much More Proactive Service.
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