Alida
JULY 17, 2017
Creating shared value is essential for developing an authentic brand and truly connecting with customers. Shared value between the customer and the brand is key to doing business in the future. Loyalty programs, for example, are a great way to ensure a constant flow of insight from your customers. Why will that happen?
Currency Alliance
JANUARY 18, 2021
How much must they know by 2025 to not become a commodity? It’s time for hotel operators to re-evaluate how well their ace in the hole – their loyalty program – is enabling every function of their business to deliver more value. Here are three predictions of how loyalty programs must evolve in hospitality.
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SurveySensum
JULY 13, 2023
Improving retail customer experience for your brand is not only an expectation from your customers but also a requirement for your business growth. Let’s say you ordered some skin care products from a beauty brand. After one week of receiving the products, you received a Whatsapp Survey from the brand to rate their products.
SurveySensum
JULY 13, 2023
Improving retail customer experience for your brand is not only an expectation from your customers but also a requirement for your business growth. Let’s say you ordered some skin care products from a beauty brand. After one week of receiving the products, you received a Whatsapp Survey from the brand to rate their products.
Currency Alliance
DECEMBER 1, 2020
Apart from adapting to mobile apps and ditching plastic cards, the typical loyalty programs in 2020 still operate pretty much the same as they did at the turn of the century. And there are many, many more of these lookalike programs. Why hasn’t loyalty? Why should investing in loyalty be different?
SurveySensum
SEPTEMBER 14, 2020
Companies that were expecting to move digitally in 2025 are already here. . Now, what would have happened to these brands if they were not digitized? People are happy when they have multiple options to reach out to brands but at the same time, they expect to get personalized treatment via any of the available channels.
Natalie Petouhof
SEPTEMBER 16, 2015
trillion per year by 2025. Or, a national retailer holding a holiday sale can set rules based on loyalty program status, inventory or sales performance, triggering retail beacons to send discount offers to in-store shoppers in real-time.
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