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eCommerce Brands Winning Market Share with Social Insight

NetBase

Able to stay one step ahead of consumers, offering what they want, when they want it, ecommerce brands using social insight have early access to consumer conversation and are winning market share. Staying on top of today’s social commentary is vital to the heartbeat of any good business, company or brand. We know a place.

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9 Important social media trends you need to know in 2023

BirdEye

They’ve continued to invest in their ad platform, allowing businesses to bolster their brand awareness. TikTok saw a whopping $4 billion in advertising revenue in 2021 alone, and that number is expected to triple by 2026. Invest in TikTok ads to get your brand and products in front of your followers’ eyes.

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InMoment Acquires MaritzCX to Create Future of Work and CX Powerhouse

inmoment

The relationships between customers and brands form the core of business success. How well are brands interacting with customers? Are they listening to customer feedback across various engagement channels to improve experiences?

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100+ social media statistics to help your marketing in 2023

BirdEye

About 75% of internet users use social media to research businesses and brands. 71% of consumers who’ve had positive experiences with brands on social media are more likely to refer them to family and friends. For single-location businesses, most manage social media in-house. Demographic stats 53.9% are female.

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The Definitive Guide to Creating a Standout Customer Experience Strategy Template

Lumoa

It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Customer experience is a wide-ranging phenomenon that comes to life the moment a potential consumer becomes aware of a brand. From a global market worth $9.5

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The Definitive Guide to Creating a Standout Customer Experience Strategy

Lumoa

It involves creating a plan to elevate every customer’s experience across every touchpoint they have with your company. Customer experience is a wide-ranging phenomenon that comes to life the moment a potential consumer becomes aware of a brand. From a global market worth $9.5