West Monroe
OCTOBER 19, 2023
trillion by 2026—representing a 57% increase from 2023. Short-term thinking in order to balance cost, timeline, and ROI today may also exclude future options and inadvertently paint the organization into a corner later. Despite continuing economic concerns, the pace of digital transformation is not slowing. Data is key.
delighted
NOVEMBER 19, 2019
However, while it’s projected that as many as 75,000 retail stores could close their doors by 2026, analysts still expect that 75% of retail buying in 2026 will still happen in physical stores. The same study found that ROI on customer acquisition/retention efforts like sales, marketing and customer care rose by nearly 200%.
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SmartKarrot
APRIL 28, 2022
As per a Gartner prediction, by 2026, 25% of people will spend at least an hour per day in Metaverse. This helps brand’s structure their sales professionals, marketing folks, product guys, and every member uniquely. The ROI might not be immediate but so would delivering an amazing experience be. Customer Experience in Metaverse.
SmartKarrot
SEPTEMBER 24, 2020
SaaS sales are different from traditional sales. It has a huge market size of USD 158 Billions in 2020 and is expected to grow to USD 307 Billions by 2026. Hence, there is no such thing as post sales in customer success organizations. There’s first sale, then next, then next and so on. They have two benefits.
Optimove
JANUARY 16, 2024
In its report: 5 Trends Transforming Multichannel Marketing Hubs, they reported, “By 2026, 80% of multichannel marketing hub buyers will embrace generative customer engagement through solutions that use generative AI for journey orchestration, personalization, analytics and prescriptive operations.”
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