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State of Google Business Profiles 2024: Top findings & insights

BirdEye

Google Messages adoption The adoption of Google Messages varies significantly across industries, indicating diverse approaches to customer communication. High usage in legal businesses (67%), consumer goods/services (63%), and automotive (44%). Hospitality, followed by automotive and retail, leads in Google search views.

2024 59
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State of Google Business Profiles 2024: Top findings & insights

BirdEye

Google Messages adoption The adoption of Google Messages varies significantly across industries, indicating diverse approaches to customer communication. High usage in legal businesses (67%), consumer goods/services (63%), and automotive (44%). Hospitality, followed by automotive and retail, leads in Google search views.

2024 52
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Get booking requests from your Google Business Profile with Birdeye

BirdEye

With ‘Reserve with Google’ customers can discover restaurants, beauty salons, automotive businesses, home service companies, massage centers, gyms, fitness centers, and training centers on Google better and easily request bookings with one click. Why do businesses need ‘Reserve with Google’? Enter their contact details.

Books 52
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Carfax review guide: Boost trust, sales, and reputation

BirdEye

Review platform The platform lets customers leave Carfax reviews about your dealership to elevate your reputation. Of course, they also check Google and other automotive sites, but as a car dealer, it’s in your best interest to have a listing of your inventory on Carfax for the most exposure. What is a Carfax review?

Sales 98
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Renovate Your CX Program with a Listening Audit

Confirmit

In this webinar, Phil Durand, Director, Customer Experience Management, Confirmit will help you to look at your CX program like a great house. This is about creating a competitive advantage while staying true to the customer voices heard. Almost every CX professional is dealing with some legacy elements.

Tourism 40
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13 Proven auto repair marketing strategies to boost sales

BirdEye

Auto repair marketing refers to the strategies and activities implemented by auto repair businesses to promote their services, attract customers, and build brand awareness. Various marketing techniques and channels are used to reach and engage potential clients who need automotive repair and maintenance services.

Sales 52
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The Guide to AI in Customer Experience

SmartKarrot

So, whether it’s customer services processes or product reviews, AI lets you make smarter decisions. It leads to an enormous change in the decision-making strategies of the health, financial services, and automotive sectors. It’s time to start recognizing AI as a significant competitive advantage.