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State of Google Business Profiles 2024: Top findings & insights

BirdEye

From cozy corner cafes to towering corporate offices, Google Business Profiles have become the arena where businesses compete for visibility and connect with their customers like never before. To grasp the full scope of this transformation, Birdeye explored the insights and experiences of over 130,000 businesses throughout 2023.

2024 58
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State of Google Business Profiles 2024: Top findings & insights

BirdEye

From cozy corner cafes to towering corporate offices, Google Business Profiles have become the arena where businesses compete for visibility and connect with their customers like never before. To grasp the full scope of this transformation, Birdeye explored the insights and experiences of over 150,000 businesses throughout 2023.

2024 52
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Get booking requests from your Google Business Profile with Birdeye

BirdEye

The Google Business Profile presents a great opportunity for local businesses to connect with prospective customers effectively. However converting a potential customer to a paying one can be challenging. Table of contents What is Reserve with Google? Why do businesses need ‘Reserve with Google’?

Books 52
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Carfax review guide: Boost trust, sales, and reputation

BirdEye

Carfax pros Carfax cons How do you attract more customers with Carfax reviews? Savvy customers conduct their vehicle history investigations before making a car purchase. The customer service report can reveal whether or not the previous owner stuck to a regular oil change regimen. Table of contents What is Carfax?

Sales 98
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Renovate Your CX Program with a Listening Audit

Confirmit

A green field site for a customer experience program is a rare thing these days. In this webinar, Phil Durand, Director, Customer Experience Management, Confirmit will help you to look at your CX program like a great house. Phil has worked in customer experience measurement for twenty years.

Tourism 40
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13 Proven auto repair marketing strategies to boost sales

BirdEye

But now, most customers start their search online. 13 Auto repair marketing strategies you should check out Strategies to retain existing customers Trends in auto repair marketing in 2023 What are the best platforms for advertising auto repair services? Visibility: Cement your auto repair shop in customers’ minds.

Sales 52
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The Guide to AI in Customer Experience

SmartKarrot

Over the last few years, the digital revolution has changed the way businesses relate to customers. With the increasing expectations of customers, companies need to look out for new ways to interact and improve their processes and service quality. How is AI Being Applied to Improve Customer Experience?