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Taking the Pulse of the Automotive Customer Experience

ReviewTrackers

In terms of the customer experience, buying a car isn’t quite the same as dining at a restaurant or checking into a hotel. This makes automotive shopping typically more daunting. Automotive sector becomes more customer-centered. According to a 2014 study by J.D.

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Taking the Pulse of the Automotive Customer Experience

ReviewTrackers

In terms of the customer experience, buying a car isn’t quite the same as dining at a restaurant or checking into a hotel. This makes automotive shopping typically more daunting. Automotive sector becomes more customer-centered. According to a 2014 study by J.D.

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What is Location Intelligence? (And How Can Businesses Use It?)

Gravy Analytics

Using location intelligence, companies can learn more about customer interests, activities, and habits, which can then help create detailed personas for sales, marketing, and customer service. Because location intelligence is based on real-world actions, it can help businesses connect online activities to offline behaviors.

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3 ways to turn first-time electric vehicle owners into loyal customers

Think Customers

EV sales are growing at a rapid clip as consumer interest in sustainable products and air quality increase and automotive manufacturers deliver a wider range of EVs at different price points. Where OEMs and others stumble is not delivering an equally effortless post-sales experience. What’s more, EV post-sales calls take 2.2

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Twenty Three Influencers in Field Service Management to Follow in 2023

TechSee

With an unrelenting focus on process improvement, change management, and team building, Ron operationalizes and rapidly scales organizations to enable revenue. link] Robb Origer, Vice President, Field Services Robb Origer has 25+ years of broad experience in operations, service, and sales.

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3 Business Advantages of Using Location Data to Improve Digital Advertising

Gravy Analytics

Companies in a wide range of industries, such as retail, automotive, commercial real estate, travel and entertainment, and hospitality, are using location data to improve the outcomes of their advertising investments. 3 Ways Location Data Improves Digital Advertising.

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3 Ways CX Technology is Changing How We Buy and Sell Cars

Oracle

According to Digital Air Strike’s Sixth Annual Automotive Social Media Trends Study , 77% of car buyers clicked on a Facebook ad and 40% of car buyers use Facebook to read dealership reviews. If they’re looking for a financing plan, Joydrive can connect them to its network of lenders. Social media marketing is crucial.