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JANUARY 30, 2020
It takes less than a minute for an angry customer to post their bitter experiences online. In this blog, we aim to collate various customer engagement statistics in one place that will give you an idea about various aspects of engagement with customers. Customer Engagement Statistics 2020 Explained. Customer expectations.
C Space
JUNE 3, 2020
The Brand Move Roundup – June 3, 2020. Fourteen weeks ago, when the gravity of the situation became clear, we started daily reporting on how brands were dealing with the COVID-19 crisis. Our goal remains the same: to provide an up-to-the-minute source of information, inspiration and insight on brand moves as they happen.
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C Space
JUNE 11, 2020
The Brand Move Roundup – June 11, 2020. Fifteen weeks ago, when the gravity of the situation became clear, we started daily reporting on how brands were dealing with the COVID-19 crisis. Our goal remains the same: to provide an up-to-the-minute source of information, inspiration and insight on brand moves as they happen.
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MARCH 18, 2020
As most organizations, cities, and states continue to prepare for Coronavirus (COVID-19), Americans are being forced into remote work environments, working from home, oftentimes, alongside their family. Fun at Home Guide: Sign up for a FREE Family Fun At Home Guide with Macaroni Kid.
SurveySensum
MAY 20, 2020
In this unprecedented societal shift, as the reality of this new COVID-19 pandemic took the world by surprise, it has affected everyone’s life. In this blog we will understand how the world is facing this disruptor and taking actions to advance to a new world. How will COVID-19 affect Customer Experience? Mark Sanborn.
C Space
AUGUST 7, 2020
The Brand Move Roundup – August 7, 2020. Four months ago, when the gravity of the situation became clear, we started daily reporting on how brands were dealing with the COVID-19 crisis. Our goal remains the same: to provide an up-to-the-minute source of information, inspiration and insight on brand moves as they happen.
SurveySensum
JULY 14, 2020
Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. It is now considered to be the key brand differentiator and a critical factor for your brand’s success and revenue growth. Meet the Top 150 Global Customer Experience Thought Leaders and Influencers of 2020.
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