SurveySparrow

MARCH 9, 2019

Having a solid brand name amongst customers is one of the biggest dreams of brands around the world and most businesses spend hundreds of thousands of dollars to be on the top of their customer’s minds. The kind of experience a customer has with your brand will be a huge reason for why they want to remain with you or not.

Brands 81

Brands Customer Experience Net Promoter Score NPS 81

ProProfs Chat

APRIL 17, 2020

Businesses big and small are leveraging the power of holding live events to maximize brand value, drive revenue, and improve customer experience. NPS questions. How are you traveling to the event? Or ask an NPS question like, “How likely are you to rate the success of our SaaS-based software?”

Events 83

Events Insights Seminar NPS 83

Stella Connect

SEPTEMBER 22, 2017

How to Achieve Excellence in Travel Customer Service in 2018. Last year, people traveling to and within the U.S. At the same time, travel customer service will be tested like never before. This is a big challenge for the travel industry. Brands that do this best are the ones that make an indelible and lasting impression.

Travel 40

Travel 2018 Customer Service Contact Center 40

SurveySensum

FEBRUARY 20, 2024

Here’s a roadmap to help you get there: Gather Feedback : Gather feedback on a regular basis from your customers on different aspects of your business, but don’t limit yourself to traditional CSAT or NPS surveys. Brand Example: Apple is renowned for its exceptional customer service, exemplified by its Genius Bar at Apple Stores.

Customer Satisfaction 52

Customer Satisfaction Touchpoint Social Media Customer Centricity 52

SurveySensum

FEBRUARY 20, 2024

Here’s a roadmap to help you get there: Gather Feedback : Gather feedback on a regular basis from your customers on different aspects of your business, but don’t limit yourself to traditional CSAT or NPS surveys. Brand Example: Apple is renowned for its exceptional customer service, exemplified by its Genius Bar at Apple Stores.

Customer Satisfaction 52

Customer Satisfaction Touchpoint Social Media Customer Centricity 52

CustomerSuccessBox

DECEMBER 3, 2021

Customer conferences, conference travel (if applicable), leadership meetings (both internal to CS and broader) As leaders, you should be thinking about how productivity and quality can be improved in a way that contributes to the growth and, at the appropriate time in the growth cycle, profitability.

Customer Success 52

Customer Success ROI Travel Presentation 52

SurveySparrow

APRIL 27, 2021

Not literally (unless you know how to time travel!). Suppose a customer is associated with your brand. Your brand identity matters for you and for the customers too. With this, you get to customize everything from the URL to the brand logo, subject, and body of your surveys easily. . Built-in NPS Module.

NPS 52

NPS Multi-Channel Social Media Omnichannel 52