BirdEye

MARCH 20, 2023

A successful strategy should define your social media goals, the methods you plan to use, and the metrics needed to measure performance over time. In this article, we’ll show you how to create an effective social media strategy that is goal-oriented, audience-focused, content driven, and measurable.

Social Media 52

Social Media Brand Values Brands Measurement 52

BirdEye

OCTOBER 5, 2023

This guide will uncover what your target audience thinks about your brand. We’ll look at actionable tips to measure brand perception, identify gaps between belief and reality, and outline strategies to align the brand experience with customer expectations. Table of contents What is brand perception?

Measurement 62

Measurement Brands Social Media Net Promoter Score 62

BirdEye

DECEMBER 26, 2023

But this can change if your business actively measures brand salience and takes steps to improve it. By monitoring customer signals and feedback, you can know your standing in the market and try to become the #1 choice against all odds. Table of contents What is brand salience? Table of contents What is brand salience?

Brands 104

Brands Social Media Competitive Advantage Measurement 104

BirdEye

AUGUST 28, 2023

Social reach is one of the most important metrics of social media management. Measure the success of your social posts and gather insights about the demographics and interests of your followers. Q2: Why is it important to measure social media reach? Q2: Why is it important to measure social media reach?

Social Media 98

Social Media Metrics Measurement Multi-Channel 98

Lumoa

MARCH 8, 2023

To stand out and be different, telcos must think outside the box and emphasize their brand value in day-to-day operations and CX. This can be achieved by living up to customer promises and delivering a unique brand experience. Proper measurements and analysis must be applied.

Customer Centricity 83

Customer Centricity Telecommunications Webinar Feedback 83

BirdEye

SEPTEMBER 11, 2023

How does Birdeye use AI to improve reputation management outcomes? Success in reputation management can be measured through KPIs like online review ratings, customer feedback, and brand sentiment analysis. Businesses can customize AI tools to reflect their brand values and messaging.

Management 57

Management Brand Values Demo Social Media 57

BirdEye

DECEMBER 5, 2023

Manage online reputation with Birdeye Automate Reviews, Ratings, Listings & Reputation Management with Birdeye. Get started for free WATCH DEMO Measuring the success of your business reputation management efforts Knowing if your online business reputation management strategies are working is key.

Brands 108

Brands Management Social Media Feedback 108