Takeaways from CEM Asia 2018: Quantifying the Impact of CX
CloudCherry
OCTOBER 25, 2018
On September 27th, I had the great pleasure of moderating a panel at CEM Asia attempting to answer the question: How do business leaders quantify the ROI of CX? Looking across all these journeys, you need to understand what the cost of keeping your customers engaged. Watch the full Panel Discussion. ?.
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