client-stories family-owned-food-manufacturer 
Horizon CX
MARCH 10, 2023
by HorizonCX Advisory Board member Jerry Seufert and HorizonCX Founder and Principal Karl Sharicz Over the years in many quarters, it has become an article of faith that to do ‘good CX’ a CX leader needs to build a permanent autonomous CX department complete with headcount, structure, budget, and an ongoing, unending mission statement all its own.
SurveySensum
JANUARY 8, 2021
As a company that is focused on improving the ways you help your customer, we reached out to our customers and community to collect some exceptional stories of customer experience. These are the stories of grit, determination, courage, and going above and beyond the call of duty. My family and town love Nextdoor.
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Kustomer
MAY 26, 2020
He is a customer service and experience expert, New York Times bestselling, he’s got an author, keynote speaker, and he does run his own company. When I sent the book out, the first time the book came out, I actually sent it to a bunch of my clients. We’re a manufacturer. There’s an old story.
SurveySensum
JULY 14, 2020
All the Thought Leaders present in this list have significantly impacted the Customer Experience Domain in their own way. Currently, he is heading Customer Experience at SurveySensum where he is designing the customer journey experience road map for driving results for end-clients’ success and growth. LinkedIn : [link].
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