Lumoa

AUGUST 23, 2021

What we’ve learned about CX during COVID-19 can be summarized as follows: The ability to build—and maintain—connection is even more of a hot commodity, so it’s more important than ever for your teams to be empathetic and transparent. How to elevate Customer Experience post-covid In a recent survey by Bain and Co. What does that mean?

Customer Experience 94

Customer Experience Social Media 2020 Customers 94

SurveySensum

OCTOBER 9, 2023

Creating and sharing NPS, CES, CSAT, and other surveys across various channels is effortless with SurveySensum. SurveySensum boasts a proven track record in a range of industries, from automotive and healthcare to fintech, telecommunications, and insurance. You can add extra features with widgets and connections to other apps.

2023 52

2023 Multi-Channel Demo Feedback 52

SurveySparrow

JUNE 20, 2023

Typeform: The Interactive Alternative Typeform offers a variety of question formats, customizable themes, and seamless integrations, making it ideal for collecting feedback, conducting quizzes, or gathering customer insights. Try SurveySparrow today! Please enter a valid Email ID.

Multi-Channel 52

Multi-Channel Document Feedback Insights 52

C Space

APRIL 21, 2020

Entercom , a leading multi-platform audio and entertainment company, has launched “Stay Connected” ( #StayConnectedTogether ), a public service initiative to unify the company’s crisis response across its 235 broadcast brands and expansive digital platform to meaningfully impact public health and well-being.

2020 52

2020 Brands Hospitality Entertainment 52

Kustomer

NOVEMBER 7, 2023

Overview of Kustomer Kustomer is an omni-channel customer engagement platform providing a 360-degree view of all customer interactions — to summarize, Kustomer’s suite of support tools is the ultimate CX solution for modern businesses. Reduce the cost and complexity of customer support operations.

2024 52

2024 Multi-Channel E-support Social Media 52

BirdEye

DECEMBER 5, 2023

When you treat your customers as individuals, it really strengthens their trust and loyalty to your brand. In industries like healthcare, where trust is everything, a well-managed customer relationship significantly impacts business performance. This gets your name out there and creates a connection with your target audience.

Brands 108

Brands Management Social Media Feedback 108

SurveySensum

JULY 14, 2020

Nandkishor Tripathi – Global Head of Customer Experience at SurveySensum. Multi-Award Winner, Nandkishor Tripathi is a Market Research Operations and CX Methodology Specialist with over 16 years of proven track record in delivering customer experience at the highest levels. LinkedIn : [link]. Website : [link].

2020 132

2020 Customer Experience Magazine Consulting 132