8x8
MARCH 17, 2019
As more than 6,000 business and technology leaders convene at Enterprise Connect this week in Orlando, attendees are garnering knowledge about how they can stay competitive in a fast-changing business landscape. 8x8 also announced new customizable dashboards and wallboards this week at Enterprise Connect. The Future is Here.
Comm100
DECEMBER 8, 2017
They are an inexpensive way to increase sales, return on investment (ROI), and customer retention. Here are some things to consider before your pen hits the paper: Who is your audience? Connect with them as an individual, not as a company (companies are, after all, made up of people). Talk Human to Human.
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Totango
SEPTEMBER 22, 2022
First, we’ll define SaaS tools and explain how they connect with your customer lifecycle. This can be anything from downloading a white paper to signing up for a trial. Reporting tools help track return on investment. This promotes higher customer satisfaction and retention, elevating sales and increasing revenue.
Bold360
NOVEMBER 30, 2016
He writes about TARA , a chat bot designed to walk users through the process of finding a qualified contractor for freelance work and connects them with an actual freelancer at the end of the discussion. This is the functionality that will offer a real return on investment. “Otherwise they’re just a chore to use.
Confirmit
MAY 29, 2018
With the right program in place, the Voice of the Customer can directly correlate to business success metrics so it’s well worth the time and effort to connect with customers using the right channel, at the right time. White Paper. Why Implement a Voice of the Customer Program? 7 Secrets of Voice of the Customer Success.
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