Currency Alliance

JUNE 16, 2020

Many of the entrants to this years’ Loyalty Magazine Awards were as adept with data and technology as marketers in many other disciplines. Voxi is the ‘youth brand’ of Vodafone, whose highly successful VeryMe rewards program has previously been praised by Currency Alliance. A disloyal generation? voucher-based.

Magazine 52

Magazine Loyalty Innovation 2020 52

CSM Magazine

JANUARY 9, 2023

This technology uses voice or touch-tone dialing and only supports basic interactions. Personalizing customer support helps to meet consumer expectations and boost repeat sales. For this system to work effectively, you will have to link your CRM to yourIVR phone system technology. Using Interactive Voice Response Systems.

Customer Relationship Management 93

Customer Relationship Management Customer Relationships Management Rewards Programs 93

Currency Alliance

JUNE 11, 2019

Many consumers now ‘multibank’[iii], keeping their traditional provider on-hand for the same reasons they always did, but branching out in search of enhanced value. In 2000, UK consumer bank Halifax launched a fairly successful marketing slogan: the people that give you extra [iv]. Actually, they do. Extra what?

Banking 40

Banking Loyalty Consumers Loyalty Programs 40

CSM Magazine

MARCH 8, 2021

Utilize loyalty coupons as a fundamental element in the customers’ rewards program of the customers – One of the marketing strategies that the business owners can do is provide a rewards program to their loyal customers. Be it a paper coupon or a coupon code to be used online.

Loyalty 52

Loyalty Rewards Programs Advertising Social Media 52

CSM Magazine

DECEMBER 10, 2021

The best VoE programs integrate a mix of employee surveys, active listening, and reward programs to both standardize and incentivize routine feedback that can help identify common pain points that take place across the full employee experience and remedy them before they create a turnover problem.

Omnichannel 98

Omnichannel Employee Experience Rewards Programs Touchpoint 98

West Monroe

JULY 24, 2017

Across all industries – from utilities to banking and from healthcare to education – organizations are tapping into unprecedented amounts and types of actionable “big data” to understand consumers and drive powerful engagement. Three technologies make possible the use of big data to identify these micro-segments: 1.

Marketing 51

Marketing 2011 Advertising Seminar 51

Currency Alliance

JUNE 19, 2019

This was my second year on the judging panel at the Loyalty Magazine Awards. The casual observer at last night’s ceremony (and the professional one alike) would have been struck by the many extraordinary, showpiece technological achievements which were made in the past year. 1. Looking beyond transactional rewards.

Magazine 49

Magazine Loyalty 2019 Loyalty Programs 49