Totango

JANUARY 24, 2019

Today, you need to understand what is going on behind your customer’s doors. You need to employ customer engagement solutions that let you know how your product is being consumed on a day-to-day basis. Put simply, customer obsession is a way to center and align your business around your customers.

Customer Engagement 54

Customer Engagement Engagement Lifetime Customer Customers 54

CloudCherry

MARCH 19, 2018

Prioritize on customer queries and tickets based on nature and context of query, history of customer interactions, lifetime customer value and so on. How to drive innovation as part of your CX strategy? Use this data to come up with more personalized strategies for different customer segments.

Customer Experience 247

Customer Experience Lifetime Customer Financial Culture 247

CloudCherry

MARCH 19, 2018

Prioritize on customer queries and tickets based on nature and context of query, history of customer interactions, lifetime customer value and so on. How to drive innovation as part of your CX strategy? Use this data to come up with more personalized strategies for different customer segments.

Customer Experience 150

Customer Experience Lifetime Customer Financial Culture 150

Totango

JANUARY 22, 2018

VP, Global Head Digital Customer Engagement. With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries.

2018 77

2018 Customer Success 2011 Lifetime Customer 77

Totango

JANUARY 22, 2018

VP, Global Head Digital Customer Engagement. With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries.

2018 48

2018 Customer Success 2011 Lifetime Customer 48

CSM Magazine

AUGUST 10, 2017

Customer closeness doesn’t happen accidentally. At Vision Critical we help over 600 global brands to turn their customers into the most powerful innovators, product designers, marketers and influential buyers. We help organisations in media, retail, CPG and beyond to build vibrant customer insight communities.

Customer Insights 40

Customer Insights Insights 2015 Customer Relationships 40

SurveySensum

JULY 14, 2020

Colin is an accomplished Speaker, a renowned Best-Selling Author, and a Co-Host of a successful podcast, The Intuitive Customer. Rudy Dalimunthe – VP of CX at Tokopedia, Ex Indosat – XL Axiata – Ernst & Young, CX & Customer Engagement Professional. LinkedIn : [link]. Website : [link]. LinkedIn : [link].

2020 132

2020 Customer Experience Magazine Consulting 132