BirdEye

NOVEMBER 8, 2023

Businesses listed on G2 gain exposure to potential customers and build trust by showcasing customer satisfaction and reliability. Faster issue resolution Reviews act as a direct feedback channel, leading to quicker resolution and improved customer satisfaction. No new reviews on your new eCommerce site?

Travel 57

Travel Hotels Social Media Healthcare 57

SurveySensum

APRIL 5, 2022

Organizations that are very particular about understanding their customers’ journey at multiple touchpoints and wish to deliver an end-to-end customer experience end up looking for the best alternative to SurveyMonkey. . All-in-one customer feedback management. Voice of the Customer Tools.

2022 52

2022 Multi-Channel NPS Feedback 52

Qualtrics

FEBRUARY 16, 2021

This provides more opportunity for tourism and hospitality nationally in rural parts, though it can lead to more stress and higher expectations on the business. If the experience of the stay was good, you can expect your guest to want to share or talk about the hotel. Travelers are more likely to take last-minute trips.

Guest Experience 49

Guest Experience 2021 Hotels Hospitality 49

SurveySensum

JULY 14, 2020

With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia. Lynn Hunsaker – CXPA Board, Customer Experience Leader, Trainer, Author .

2020 132

2020 Customer Experience Magazine Consulting 132

Storyminers

JULY 6, 2020

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.

Customer Service 59

Customer Service Customer Experience Magazine Books 59

Storyminers

JULY 6, 2020

We documented why we chose each of these customer service leaders in detail along with where to follow them on social media below. Adam Toporek is an internationally-recognized customer service expert, keynote speaker, and frontline trainer who helps organizations get results by thinking differently about customer service.

Customer Service 52

Customer Service Customer Experience Magazine Books 52