NetBase

AUGUST 5, 2020

Airlines, cruise ships and resorts are examining how to re-open and provide the safest experiences for consumers, by addressing their biggest concerns. And to help with that, in this piece, we’ll explore market research supporting: What the post pandemic travel industry looks like right now. Where Consumers Are Traveling and Why.

Travel 98

Travel Social Media Hotels Airlines 98

Customer Guru

AUGUST 21, 2018

John is an “Ex-Disney Guy” and Customer Experience Coach. He has been successful in showing businesses, teams and communities how to create a Disney-like experience and culture. He is a leading contributor to Tourism, Hospitality and Service Industries alike. Marketing and thought leadership programs.

Customer Experience 115

Customer Experience Consulting Books Customer Experience Professionals 115

BirdEye

NOVEMBER 8, 2023

Use case: By listing a business on a Facebook Business page, businesses can effectively expand their online presence, be more accessible to their audience, and utilize robust advertising tools to reach and connect with potential customers. Read our guide on how to do Facebook marketing correctly.

Travel 57

Travel Hotels Social Media Healthcare 57

SurveySensum

APRIL 5, 2022

It is one of the most prevalent survey tools in the market. Though SurveyMonkey is one of the most popular research tools in the market, it has some significant shortcomings that may cause businesses to look for better options. . So let’s talk about the best alternatives to SurveyMonkey in the market. UserReport.

2022 52

2022 Multi-Channel NPS Feedback 52

BirdEye

DECEMBER 30, 2023

With a vast audience of nearly 240 million daily active users, Twitter – currently called ‘X’ – has become a rich platform for brand exposure and customer interaction. They focus on brand messaging, marketing campaigns, customer engagement, and sharing industry-related information.

Social Media 109

Social Media Advertising E Commerce Tourism 109

CX Accelerator

FEBRUARY 2, 2020

While there are more and more schools offering degrees in customer experience or customer experience management, what if their school of choice does not? 30% have degrees in business administration, 9% in marketing, 7.5% What major should I choose?”. Eric Engwall. Infographic Courtesy of Erica Marois.

Customer Experience 320

Customer Experience Tourism Customer Journey Mapping Entertainment 320

CX Accelerator

FEBRUARY 2, 2020

While there are more and more schools offering degrees in customer experience or customer experience management, what if their school of choice does not? 30% have degrees in business administration, 9% in marketing, 7.5% What major should I choose?”. Eric Engwall. Infographic Courtesy of Erica Marois.

Customer Experience 182

Customer Experience Tourism Customer Journey Mapping Entertainment 182