article thumbnail

How to create an impactful Twitter business profile

BirdEye

By sharing links to your content, you can use Twitter to invite more visitors to your online platforms, leading to increased leads, sales, and visibility. For example, if you are opening a Twitter business account for a tourism company, you can select ‘travel’. Twitter will also ask you to select your preferred language.

article thumbnail

Customer Experience Influencers You Must Follow – Part 2

Customer Guru

John is an “Ex-Disney Guy” and Customer Experience Coach. He has been successful in showing businesses, teams and communities how to create a Disney-like experience and culture. He is a leading contributor to Tourism, Hospitality and Service Industries alike. Maurice FitzGerald Follow @customerstrateg.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Online reviews: The ultimate guide to customer reviews

BirdEye

How online customer reviews influence sales. Customer reviews help the prospect to understand the benefits and drawbacks of your product or service. When your prospects see many reviews sharing genuine customer experiences, this greatly influences their overall impression of your business. The takeaway?

article thumbnail

10 Best SurveyMonkey Alternatives & Competitors [2022]

SurveySensum

Organizations that are very particular about understanding their customers’ journey at multiple touchpoints and wish to deliver an end-to-end customer experience end up looking for the best alternative to SurveyMonkey. . Unable to edit CSS or HTML files and has limited survey customization features. Best Features.

2022 52
article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

With over 20 years’ of extensive work experience across the Big 4 Assurance & Consulting Companies, plus Two Major Telecom companies in Indonesia, Rudy Dalimunthe is currently working with Indonesia’s #1 E-Commerce company, Tokopedia. Kia Abbott – CCXP and Customer Experience Manager at Cape Union Mart Group.

2020 132
article thumbnail

Are you on these 40+ powerful eCommerce review sites?

BirdEye

Travel review sites to onboard new customers For a business in the hospitality or tourism industry, getting listed in these top travel review sites is a must because, apart from building your reputation in a global diaspora, these are storytelling platforms where travelers share unique experiences and narratives with the travel community.

Travel 57
article thumbnail

Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

Barry Dalton is a Customer Experience strategy and CX technology leader with accomplishments in designing and implementing strategy and technology architecture across Marketing, Sales & Service with a particular industry focus on Consumer Products, Pharmaceuticals, Retail, and Technology.