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Strategic customer success: minimizing post-sale chaos with Tim Conder.

ChurnZero

Designing a successful post-sale strategy requires choices, says CXology’s Tim Conder. In addition to your five customer needs, you also have key questions that help you develop a deep understanding of what your customer is trying to do, in a deeper way than your sales team has already discovered. Here’s the webinar in full.

Sales 52
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3 Industries That Need Multilingual Call Centers

Magellan Solutions

Open to businesses of every scale, telephone translation services are more than entertaining queries and making a sale in a different language – it’s effectively opening lines of communication to a different level, in a way that legitimately proves your customers’ importance to you and your business. Tourism Industry.

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Executive Dashboards: Industry Insights & Decision Support

SurveySparrow

Online and In-Store Sales Comparison: Compare sales performance between online and physical retail channels. Employee Performance: Evaluate the performance of sales associates and customer service staff to ensure a positive customer experience. Ready to streamline your insights and make data-driven decisions?

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5 Mixed Reality Trends for the Future

CSM Magazine

Two industries in particular, real estate and tourism, are effectively utilizing this technology. Explore properties for sale anywhere in the world without physically traveling there. Real Estate. Visualize yourself in various homes or apartments through virtual tours and immersive 360-degree videos. In Summary.

Tourism 52
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Demand Shock

C Space

This is not only hard to manage and bad for sales – as the photos of empty shelves in supermarkets and online recipes for DIY hand sanitizer are starting to show. With global flight sales predicted to be down $63bn, one unexpected effect has been to ignite public debate around so called “ghost flights” and climate change.

Tourism 59
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Are Happy Agents the Secret to Happy Customers?

CSM Magazine

A happier workforce is clearly associated with companies’ ability to deliver better customer satisfaction—particularly in industries with the closest contact between workers and customers, including retail, tourism, restaurants, health care, and financial services.”. In fact, keeping your sales team happy can boost sales by up to 37%.

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7 Industries That Need To Outsource Customer Services in 2021

Magellan Solutions

Travel and Tourism. So, in what way does customer care outsourcing companies and BPOs help the Travel and Tourism industry ? Anyway, insurance BPOs assist companies in collecting premiums, expanding policyholder services, processing claims and tracking down prospects to make sales. New Home Sales and Marketing Management.

2021 52