5 Top Customer Service Articles For the Week of May 21, 2018
ShepHyken
MAY 21, 2018
My Comment: Starbucks is a leader in customer service and experience. Books have been written about the Starbucks experience. Here is a short article that shares five insights into how Starbucks innovates CX. Customer service worst practice: everything you shouldn’t do when supporting customers by Niamh Reed.
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