Net Promoter Score (NPS): everything you need to know
Hello Customer
APRIL 13, 2023
NPS (Net Promoter Score): what is it and how do you measure it? Happy customers recommend your brand to the people around them. On the other hand, unhappy customers have a direct negative influence on your growth. How do you calculate your NPS? For example, how easy it was to return a package (CES)?
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