Confirmit
NOVEMBER 16, 2020
And for the 15th year, the ACE Awards recognize companies who are not only committed to delivering great customer experiences but who use it to keep their businesses one-step ahead. In this book, you’ll discover the companies who are leading the way and rapidly turning customer experience into a serious force for business change.
Lumoa
APRIL 28, 2024
Their versatile platform goes beyond CX and offers solutions for employee experience, market research, and product feedback. Companies use surveys, NPS, CSat, and reviews to gauge customer sentiment but often base improvements on intuition. Lumoa turns the traditional approach upside down.
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Confirmit
FEBRUARY 10, 2020
You often hear from Confirmit about the innovative new features we’re continually delivering to our clients to help them achieve their goals. And, of course, you’ll hear about our expertise in partnering with customers to help them implement their customer experience and employee experience programs.
CX Journey
SEPTEMBER 29, 2015
Are you using what you hear/learn to actually design a better experience for them? I was thrilled to be interviewed by Leah Berry and to a be part of her 30 Experts in 30 Days series; she asked me questions about employee experience and customer experience, of course, but from a variety of different angles.
Confirmit
JULY 1, 2020
You can focus on building and running world-class Market Research, Customer Experience, and Employee Experience programs, while we focus on ensuring your data is safe and secure. Voice of the Customer Voice of the Employee Market Research Product Innovation Company.
Confirmit
FEBRUARY 11, 2020
If you’re doing something with new technologies consider our Innovation category. A safe bet in most cases is the Voice of the Customer category (unless you’re running an employee program – in which case it’s Employee Experience for you). Business Impact is the one for you.
Confirmit
FEBRUARY 21, 2019
Perhaps most importantly, the Employee Experience you offer your teams, which is critical to your Customer Experience. “Innovation distinguishes between a leader and a follower” Steve Jobs, Co-Founder Apple. Voice of the Customer Voice of the Employee Market Research Best Practices.
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