Up Your Service

APRIL 18, 2019

One casino patron may want to be engaged and encouraged, while another prefers a feeling of privacy while gaming. The very next customer may enjoy a slower pace of delivery, and lots of friendly chatter.

2018 76

2018 Download Culture Insights 76

Up Your Service

APRIL 18, 2019

One casino patron may want to be engaged and encouraged, while another prefers a feeling of privacy while gaming. The very next customer may enjoy a slower pace of delivery, and lots of friendly chatter.

2018 45

2018 Download Culture Insights 45

Kustomer

APRIL 18, 2019

Added a new notification for agents when sending a Twitter Direct Message (DM) that is not delivered due to customer privacy settings that block DMs from sources they are not following and have not DMed. Improved translation accuracy for the “End Chat” prompt in chat window.

Multi-Channel 40

Multi-Channel Events Customers Marketing 40

Gainsight

APRIL 16, 2019

If you are ready to start a public search, make sure to check this box in your LinkedIn privacy settings. Recruiters are generally placing VP level candidates so they are not that helpful for a CSD. It’s also time to activate your network as they can refer you and may know about hidden opportunities.

Customer Success 40

Customer Success Reference Leadership Customers 40

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Data breaches make headlines and privacy violations put companies at legal risk, not to mention the very real revenue costs of downtime. The risk is real - every organization recognizes the consequences of inadequate security, compliance and reliability in communications systems.

Communication

Grade.us

APRIL 17, 2019

This massive course has 15 modules or projects covering the fundamentals of digital analytics, building a business case for analytics, research, reports, privacy and ethics, data analysis fundamentals, conversions on boarding and more. It's an unbelievably deep dive into web analytics. This course is massive. Another outstanding detail?

2019 21

2019 Social Media Metrics Marketing 21

Speaker: Vanilla Forums

Privacy and Data Management. Privacy and data management will be top of mind for most communities in 2020 and will not only shape how communities operate, but also how members view the community as a whole. Who: Nicole Banks, Community Manager, Synopsys. When: Friday January 24 at 12-1pm ET (5-6pm UTC).

2020