Insurance Marketing Technology Virtual Agent 
CSM Magazine
FEBRUARY 25, 2020
The Nordic region’s largest insurance company, If, has adopted innovative artificial intelligence in combination with its existing solution from the contact center supplier Puzzel. From our previous experience we know that the insurance company is very innovative. Virtual agents are quickly gaining in importance.
CSM Magazine
MARCH 18, 2021
We spoke with Sebastian Glock, Technology Evangelist of Cognigy, who explains why bots have an image problem and how companies can actually save on service costs while making customers happier. Not only in marketing and sales, but also in service. Keyword AI: What is technologically behind a smart bot? .
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TechSee
FEBRUARY 12, 2018
This year’s MWC promises to be a huge event, with 2,300+ exhibitors presenting the latest and greatest in mobile technology to 108,000+ attendees from 208 countries. We’ve narrowed down the 5 key customer service technology trends to watch out for in 2018. Immersive Technologies. 360-degree view of your customer.
TechSee
FEBRUARY 12, 2018
This year’s MWC promises to be a huge event, with 2,300+ exhibitors presenting the latest and greatest in mobile technology to 108,000+ attendees from 208 countries. We’ve narrowed down the 5 key customer service technology trends to watch out for in 2018. Immersive Technologies. 360-degree view of your customer.
Magellan Solutions
JULY 29, 2021
Once a technological possibility for some industries, the reality is disrupting sectors across markets globally and affecting all aspects of our lives. . A recent report by Forbes found that 22% of marketers currently are using AI-based applications. The age of artificial intelligence (AI) is now very much upon us. .
PK
APRIL 16, 2020
Technology-driven solutions have transformed banking and finance over the past few years. Experts project that the financial services sector will spend over $300 billion on IT products and services through 2020 as firms invest in technology to advance their digital transformation efforts.
Kustomer
JUNE 10, 2021
The modern customer lives in a world of mobile phones, uploading to the cloud and for companies to keep up with the ever changing customer-scape, they have to adapt to new technologies to stay relevant. It’s important that leaders stay informed on the latest CX technologies to keep customers happy. Where does voice sit in this market?
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