SmartKarrot

JULY 7, 2023

Whether you are a business owner or a person with a key managerial role, understanding white space analysis is crucial for you. White space in business is like a blank canvas representing customers’ unmet needs waiting to be filled. What is Account White Space Analysis?

Customer Satisfaction 10

Customer Satisfaction Loyalty B2B Return on Investment 10

West Monroe

APRIL 9, 2024

This includes ensuring a full product suite with price and experience-competitive features, coaching relationship managers differently, leveraging data to look for silent attrition and shifts in transactional activity they can proactively address, and deepening digital capabilities that empower transactions (e.g.

2024 52

2024 Banking Financial Consumers 52

Gainsight

AUGUST 5, 2022

Imagine you are a Customer Success Manager (CSM), and you wonder what the future holds for you. Over the past ten years, the role of Customer Success Manager has evolved and changed as much as the field of SaaS has. Helping manage renewals and driving advocacy. However, you aren’t sure of the path to get there.

Sales 59

Sales Customer Success Consulting Metrics 59

NetBase

JUNE 16, 2020

The tools you select should be chosen specifically to further your brand’s interest in three key areas: Staying in the know. Tweetdeck makes the twitterverse manageable for businesses to run multiple Twitter accounts from one platform. It’s the root of success in both social media campaigns and crisis mitigation.

Brands 60

Brands Social Media Metrics Consumers 60

Bold360

DECEMBER 1, 2016

Customer experience (CX) software helps companies gain valuable insight into their audience’s mindset to tailor products, services, and support to customers’ needs and expectations. With myriad features and functionality, evaluating customer experience software isn’t a cut-and-dry process. In fact, sometimes it can seem. Ben Harris.

Customer Experience 104

Customer Experience Customers Consulting E-support 104

Grade.us

MAY 28, 2019

In part one, we shared our epic list of agency management tools. This section includes a list of tools and resources in several areas: Website Creation and Management tools Communication and Support tools Content Strategy and Management tools SEO and SEM tools Advertising tools Social Media Management tools Speaking of marketing tools.

2019 37

2019 Marketing Social Media Advertising 37