perspectives in-brief answering-the-why-and-how-when-leading-business-transformation 
Kustomer
NOVEMBER 9, 2023
In the ever-evolving landscape of business and customer support, staying ahead of the curve is essential. As a leading provider of AI-powered Conversational CRM, we are passionate about helping businesses create meaningful, seamless, and personalized customer interactions. The answer lies in the rapidly changing landscape of CX.
Retently
MARCH 18, 2024
Through carefully crafted service survey questions, businesses can glean insights into customer sentiment, measure the impact of their customer service team, and understand the shades of customer satisfaction and loyalty. Whether through a simple “How satisfied were you with our service?” So, why do they matter?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Gainsight
NOVEMBER 20, 2019
It can seem daunting, but you of all people should know small rituals can lead to large results. A step-by-step strategy for new and seasoned PMs alike to learn how to build products customers will love. Escaping the Build Trap: How Effective Product Management Creates Real Value —Melissa Perri. Books for Product Managers.
Integrity Solutions
MAY 23, 2023
Simply learning how to find, approach and engage new customers is at the heart of being able to meet and exceed your sales goals. Why Is Sales Prospecting More Important Than Ever? Meanwhile, sales teams are grappling with lower quality leads, prolonged sales cycles and generational shifts that are making selling more challenging.
ProProfs Chat
JUNE 5, 2020
However, the tables turned when Econsultancy discussed how 79% of businesses prefer to use live chat at their website instead of email (61%), phone (44%), and social media (48%) platforms to communicate with customers for instant support. It’s clear how customers are moving from phone to chat support. for support.
Experience Investigators by 360Connext
SEPTEMBER 3, 2019
As a leader in your organization, how hard is it for you to recognize your own biases? Honest Evaluation is Essential to Success in Business. First, let’s dig into the 5 most common types of leadership bias — how many are you guilty of? Leading a bold new initiative is daunting. And what about you?
ProProfs Chat
DECEMBER 18, 2019
If you are a smart and proactive business owner, you will identify with this data and tweak your strategy to improve customer experience accordingly. For example, if your present mode of customer connect is only through telephone during business hours on weekdays, then this is a convenient approach that benefits you alone.
Expert insights. Personalized for you.
52 
Let's personalize your content