InMoment XI

NOVEMBER 30, 2023

That’s why maintaining a positive brand reputation is crucial for business success. Consumers today rely heavily on online information and reviews, making brand reputation management a top priority. What is Brand Reputation Management? Your company’s reputation is arguably more important than your product or service.

Brands 378

Brands Management Multi-Channel Social Media 378

Gainsight

OCTOBER 5, 2020

If there ever were an analogy of the effect of Product on a customer or a business, it would be static trapeze. If there ever were an analogy of the effect of Product on a customer or a business, it would be static trapeze. Some play poker or proudly announce their skill in Monopoly. It can be flexible and robust, like the artist.

Connections 66

Connections E-support Management Sales 66

Merkle

APRIL 16, 2019

We explored what makes for an effective mentorship relationship with three Booth experts. The mentorship model has had a long run: with roots stretching back to ancient Greece, it still plays a key role in the instruction of the next generation of leaders. And this is true across many disciplines, from science to education to business.

Magazine 45

Magazine Consulting Measurement Article 45

Gainsight

NOVEMBER 20, 2019

To truly excel in product management, you need to have a respect for design, an understanding of countless processes, a passion for problem-solving, excellent communication skills—the list goes on and on. Books for Product Managers. Blogs for Product Managers. Slack Groups for Product Managers. Books for Product Managers.

Books 80

Books Blog Management Leadership 80

Kustomer

JULY 1, 2021

Listen and subscribe to our podcast: In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by Tom Rieger from NSI , to learn about customer retention through enhancing wait times. While this is a hot topic in the industry, companies seem to be missing the mark. Tom teaches us everything we need to know in the podcast below.

Customer Experience 98

Customer Experience Call Center Contact Center Customers 98

Russel Lolacher

JULY 26, 2022

In this episode of Relationships at Work, Russel chats with workplace violence prevention advisor and consultant Felix Nater on the impacts of violence and non-violent behaviour in the workplace, its impact on culture and steps to avoid it. How small businesses aren’t immune to violence. The role of empathy and mental health.

Leadership 94

Leadership Consulting Fashion Employee Experience 94