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2022 Energy & Utilities Outlook

West Monroe

The utility business model is changing in response to political, environmental, consumer, and cybersecurity pressures. Moving toward an Advanced Distribution Management System (ADMS) can help utilities unlock the full value of grid enhancements and provide central visibility and control to a growing number of devices.

2022 40
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How to minimize the impact of global crises on your employee and customer experience

Qualtrics

Recent global crises have caused significant labor shortages – and the impact is leading businesses to reevaluate how to attract the right talent and protect their customer experiences from the fallout. 20% of workers changed their job role during the COVID-19 pandemic. Leisure and hospitality businesses were the most affected.

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2022 Healthcare & Life Sciences Outlook

West Monroe

It is frequently said but cannot be overstated: the COVID-19 pandemic has intensified existing pressure on the healthcare industry to deliver high-quality, personalized care at lower costs to more people. How will each point of the triangle contain costs, approach consumerism, and manage growth—all at the same time?