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Selling the value of reviews: Shaping brand legacy 

BirdEye

Today, reviews have become more than just words on a screen. Reviews are critical, so integrating consistent reviews with systems like property management software with the Birdeye platform makes the process easy. AI-generated review responses help Orange Fish’s clients by saving time responding to reviews.

Brands 113
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Top Priorities in Customer-Centric Contact Centers

RapportBoost

And so in the next slide, Nate Brown is the co-founder of CX Accelerator. Did you miss this Customer Experience Update Webinar from the end of November? No worries! Here’s the archived version. Take notes – the info will help you create a killer Conversational Selling strategy for 2019! Thanks again Talkdesk.

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Your organization’s siloed structure is inhibiting your digital future

West Monroe

Major business issues and opportunities, from DEI and ESG, to cybersecurity and digital transformation, don’t sit within just one business function, and addressing them requires a holistic view and collaboration across the organization. Why is collaboration such a strong pain point?

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The Roadmap for Racial Healing in the Workplace with Esther A. Armah

Russel Lolacher

In this episode of Relationships at Work, Russel chats with journalist, author and CEO of the Armah Institute of Emotional Justice Esther A. Armah on racial healing and the emotional justice road map for the workplace. She is the CEO of The Armah Institute of Emotional Justice – a global institute on implementing the Emotional Justice framework.

Roadmap 98
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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line. We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Adam Toporek. Adrian Swinscoe.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

A third-generation entrepreneur with extensive experience in retail, wholesale, franchising, and small business, Adam understands the impact that customer experience can have on the bottom line. We’re honored to be honored for our work alongside so many of our customer service and customer experience colleagues. Adam Toporek. Adrian Swinscoe.

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How to Think About Scaling Your Customer Success Team

Gainsight

Jason: I’m super excited about this next session. And so at some point, I think all of us unless, especially these days when you can’t go public anymore burning epic amounts of money, at some point, how ever you define your budget you’ll end up with about $2 million per CSM.