Integrity Solutions

SEPTEMBER 28, 2023

Today, the organizations that are delivering a superior customer experience are proving just how outdated that perspective is. But automation, AI, AR, video and others are only tools. It creates more energy and engagement. Get Employee Input Do not have Human Resources write it and impose it on everyone else.

Customer Service Training 110

Customer Service Training Customer Service Contact Center Culture 110

Magellan Solutions

AUGUST 6, 2021

It is a time-consuming process for lawyers whose time and energy are needed more by their clients. . Audio & Video Transcription. The law firm realized it did not have the time or resources needed, so it chose to outsource legal work for help. Every firm needs the best legal outsourcing services.

Document 52

Document Healthcare Technology Consumers 52

Bold360

DECEMBER 1, 2016

Theresa Gale is a recognized keynote speaker and a valued resource to organizational leaders who seek her advice and counsel on building thriving, productive, and collaborative workplaces. Many fail to get into the details, risking misalignment and wasted expense/resources. Theresa Gale. Kevin Cochrane. kevinc2003. John Geletka.

Customer Experience 104

Customer Experience Customers Consulting E-support 104

C3Centricity

JULY 16, 2018

The C3Centricity 4W Template is a great resource for storing all the information you have on your customer. Download a free copy and watch the related videos HERE. #2. When we worked together we discovered that they were actually competing in the energy drink business! What business are you in? Who are your major competitors?

Social Media 48

Social Media Advertising Brands Information 48

Bold360

NOVEMBER 21, 2016

I’d love to see brands putting the same level of energy and focus into caring for their front line people in a way that boosts them up and encourages them to pay it forward to both the customer and the brand. From the company’s perspective, they are the ones who will be chosen. The lesson from all this?

2016 111

2016 2017 Customer Experience Social Media 111

transcosmos Information Systems

MARCH 16, 2016

Many blogs don’t solely focus on IT, some also feature a complete perspective on the different types of technology. But while the content revolution has greatly contributed to the distribution of knowledge, the surge of available information has also made the worldwide wen a noisy and overwhelming environment. Engaging Cities.

Blog 69

Blog 2016 Government Technology 69

transcosmos Information Systems

MARCH 16, 2016

Many blogs don’t solely focus on IT, some also feature a complete perspective on the different types of technology. But while the content revolution has greatly contributed to the distribution of knowledge, the surge of available information has also made the worldwide wen a noisy and overwhelming environment. Engaging Cities.

Blog 59

Blog 2016 Government Technology 59