Where AI Meets CX: How Conversational Commerce Effects Customer-Driven Growth
Beyond Philosophy
FEBRUARY 17, 2020
We spoke to Messina on a recent podcast about this concept and how it applies to customer-driven growth. Moreover, the brands wouldn’t necessarily be human-powered, but instead powered by AI. The AI will then determine where to send you based on your responses to its queries. To learn more, please click here. .
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