press-releases high-tech-software-practice-launch 
ChurnZero
DECEMBER 29, 2020
Today, you’d be hard-pressed to find a high-velocity sales, marketing, or product team without a designated operations function. A relic from bygone days of old-school Account Management, QBRs are a classic, but not timeless, practice; one that feels perfunctory and misplaced in today’s always-connected, data-enriched landscape.
Gainsight
JULY 7, 2021
Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. As we kept a close eye on the industry, one large tech event after another was announcing its cancellation or postponement.
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Storyminers
JULY 6, 2020
She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. During his 12 years with Forrester Research, Bruce led the company’s B2B, financial services, and customer experience practices. Arie Goldshlager.
Storyminers
JULY 6, 2020
She leads the XM Institute’s research into CX and EX best practices and the broader organizational capabilities required for building loyalty by improving customer and employee experiences. During his 12 years with Forrester Research, Bruce led the company’s B2B, financial services, and customer experience practices. Arie Goldshlager.
Brandwatch CX
JANUARY 25, 2019
So how did one young US student go from coding in his dorm room to the head of one of the most important and influential tech firms in history? When he was 11, his parents hired a software developer named David Newman to tutor him. When he was 11, his parents hired a software developer named David Newman to tutor him.
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