What is the Meaning of Quality to Customers?
Experience Investigators by 360Connext
APRIL 11, 2023
Related: 4 C’s of CX Culture: How Well is Your Company Doing? Related: Does CX Apply in Healthcare, Manufacturing, & other Professional/B2B Industries? Take note of that in developing your surveys. Defining an experience around a product being “of high quality” is that type of thinking. Seems obvious, I know.
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