CSM Magazine

JANUARY 24, 2022

Salon customer service is one of the most important parts of running a successful business. It’s an important factor customers pay attention to when assessing your salon. Customer service in the salon starts from the moment the customer sets foot at your doorstep.

Customer Service 52

Customer Service Loyalty Programs Books Reference 52

ShepHyken

JUNE 11, 2023

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. In other words, they are marketing their services to humans. And most B2B companies have a leaky bucket – customers that are leaving them regularly without telling them why.

Article 62

Article Customer Service B2B 2023 62

BirdEye

JULY 25, 2023

Making customers believe that your business is worth investing and trusting is important for every business to grow. Social proof is a key form of marketing psychology that leverages positive mentions about a business to convince customers to invest in them. Check out these top social proof examples that can help your business.

Social Media 52

Social Media Advertising Fashion Brands 52

BirdEye

APRIL 6, 2023

The idea you choose should solve a customer problem or improve an existing product or service offering. The following are a few tips for choosing an ideal business opportunity: Identify your pain points : Many successful business ventures originate from a personal dilemma faced by the founder. Freelance writing 5.

2023 98

2023 Insurance Social Media Transportation 98

ShepHyken

NOVEMBER 7, 2017

Wouldn’t you like to learn a few tips from a company that sees over 35 million customers a year? Shep and Steve Hockett, President of Great Clips, discuss the importance of knowing your customers and delivering a consistently amazing customer service experience. The Great Clips Five Steps to Customer Care: 1.

2018 77

2018 Consulting Customer Care Technology 77

Grade.us

JUNE 13, 2019

Seeing that this salon can not only dye my hair, but do a good job, I no longer need to post my question at all. You need to get reviews with content which correlate to questions customers might ask. This answer is a scathing indictment of this lawyer's services. Time saved, decision made. She sounds like quite the catch.

Hotels 39

Hotels Hospitality Management Automotive 39

SurveySparrow

OCTOBER 25, 2019

I bet every business guru you turned to advised you to create a customer experience strategy to enhance customer experience, didn’t they? Behold the secret tip: “It’s not about what you say, it is about how you are saying it!”. Customer Experience Strategy #1. Have a Clear Vision about Your Customer Experience.

Customer Experience 77

Customer Experience Customer Journey Mapping Multi-Channel Net Promoter Score 77