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Why the Gig Economy and Customer Service Go Hand in Hand

CSM Magazine

Roger Beadle, CEO at Limitless explains why agile customer service models are needed and how businesses can take advantage of the gig economy to improve their customer experience. This is where businesses can take advantage of the gig economy. Quick, authentic, agile and cost competitive .

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45 Small business ideas for 2023

BirdEye

It’d be great to work for yourself, but how do you go about finding a small business idea that actually works? But first, let’s go over what makes a small business idea worth pursuing. It might be something in high demand, like a handyman service. Eventually, you’re going to want to see how you can scale.

2023 97
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7 Books that changed our lives, will they change yours? – Essential summer reading

Beyond Philosophy

While we can’t predict they will do the same for you with certainty, we feel that they will be helpful in the pursuit of your career goals for yourself and your Customer Experience management goals for the organizations. The Up Side of Down: Why Failing Well Is the Key to Success by Megan McArdle. Joseph Pine and James H.

Books 148
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Hear from the Experts: Thoughts on the Future of AI and Visual Self Service

TechSee

Customer service capabilities have recently taken a giant leap forward with the launch of Eve Cortex , the world’s first Computer Vision AI platform that empowers enterprises to custom-build their own visual AR Assistants with a few clicks. John Caroll , CEO at Service Council, an industry leader in customer service.

B2B 207
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Baby Boomers, Millennials and More: Here’s How to Manage a Multigenerational Workforce

Comm100

Generations: Why Do They Matter? Introduction. In the news and on social media, it seems like there’s a war raging between the generations. Baby Boomers have accused Millennials of ruining classic industries such as the golf industry , the diamond industry , and even the movie business. The workforce is constantly changing.