article thumbnail

For the 6th Time, Strativity Group Appears on the Inc. 5000 Annual List of Fastest-Growing Private Companies

Strativity

Leading Customer Experience and Design firm Strativity Group recognized on Inc. magazine today ranked leading Customer Experience Design and Cultural Transformation firm, Strativity Group, LLC on its 37 th annual Inc. took home the National Magazine Award for General Excellence in both 2014 and 2012.

article thumbnail

Strativity Group’s Touchpoint Dashboard Expands Its European Footprint

Strativity

Customer experience design and management consulting firm, Strativity Group, Inc. This is the beginning of a much stronger bridge of support to our European customers.”. Touchpoint Dashboard’s journey management platform gives you the flexibility to design engaging customer experiences.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

So You Want to Deliver Outstanding Customer Experiences… | Driven to Delight

Michelli Experience

According to Forrester Research, 93% of corporate leadership teams place customer experience improvement on their list of strategic priorities and 23% businesses have it in the number 1 position. In fact, the American Customer Satisfaction Index (ACSI) is reporting customer satisfaction levels that are hovering just above 9 year lows.

article thumbnail

Enough Of The Ideas, Where’s The Execution?

Martin Hill-Wilson

I’ve just had the pleasure of chairing a customer engagement conference. Both spoke eloquently about the use of emotion in customer experience design. Yet that’s not so crazy when you think that Amazon launched a predictive shipping patent in 2012. There were some great speakers. Things are undoubtedly moving on.

Hotels 63
article thumbnail

How Well Do You Know the Six Customer Experience Performance Domains?

CX Journey

The Customer Experience Professionals Association (CXPA) was established in 2011 to support and to advance the customer experience profession, to set standards for the profession, and to increase the visibility of these long-unsung heroes. I've been a member since 2012. this impact the customer and his experience?

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. They have not only brought new perspectives on the table but have redefined the customer experience exceptionally!

2020 132
article thumbnail

Strativity Group Inc. to Appear on the Inc. 5000 List for Fourth Consecutive Year

Strativity

is the undisputed leader in customer experience design and transformation . magazine today ranked leading Customer Experience Design and Transformation firm, Strativity Group Inc. 5000 is ranked according to percentage revenue growth when comparing 2012 to 2015. Strativity Group Inc. “The Inc.

2012 40