ViiBE Blog

MAY 3, 2023

ViiBE Blog How to help customers get in contact with your remote customer support fast in B2B? Anna Gorina May 3, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Existing ways of contacting remote customer support 1.1.

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Comm100

DECEMBER 13, 2021

They need to offer the convenience of self-serve solutions, while providing personalized support and human experiences. In this blog, we’ll look at the four top reasons why credit unions need to offer live chat services in 2022, from improving member experience to gaining member insights.

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Upstream Works

SEPTEMBER 30, 2021

With the advent of mobility, e-commerce and social media, customers now have many touchpoints to engage with a business as well as additional communication channels. As NTT’s 2021 Global CX Benchmarking Report notes, customers utilize a broad mix of channels, and that mix of channels varies by age.

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ViiBE Blog

FEBRUARY 28, 2022

ViiBE Blog How can live chat integration with co-browsing improve CX? Anna Gorina February 28, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Studies show that live chat support provides a customer satisfaction rate of 92%.

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InMoment XI

JANUARY 9, 2024

Here are some examples of how B2B companies are applying tactics designed to improve the customer experience: CRM platform HubSpot utilizes chatbots to connect with customers and encourage open communication. Support and service. How Has the B2B Customer Experience Evolved? Here are some best practices to improve B2B CX.

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ViiBE Blog

JULY 22, 2022

ViiBE Blog Best ways to use CRM Anna Gorina July 22, 2022 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! This gives you the ability to provide your customers with the best possible service and support. AR-powered CRM.

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ViiBE Blog

JULY 8, 2021

ViiBE Blog. July 8, 2021. Cybersecurity solutions also tackle safe cross-organizational communication between all relevant hardware, such as mobile devices, printers, scanners, projectors, etc. Free Retail E-book available now! 26 August 2021. 25 August 2021. 24 August 2021. 23 August 2021.

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Comm100

MARCH 2, 2022

To deliver on this expectation, member support is key. Through direct communication with individual members, credit unions can show their genuine care and interest in them. However, to do so in today’s digital-first world, traditional communication is no longer enough. Table of contents. Current members are ‘phygital’.

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ViiBE Blog

MAY 26, 2023

ViiBE Blog Solving plumbing problems with remote visual assistance in plumbing management software Marc Prempain May 26, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now!

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Circular Edge

DECEMBER 8, 2020

Form 1099-NEC Filing Deadline: Form 1099-NEC is due to both recipients and the IRS by February 1, 2021 , regardless of whether filing electronically or by paper. E-File Threshold: The IRS also modified the threshold for the required electronic filing of most information returns, such as Forms W-2 and 1099. Prepare internal records.

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BirdEye

MARCH 15, 2023

In this blog post, we’ll dive into the latest social media demographics, including the average age of social media users for each platform and what these insights mean for your brand’s social media presence. In 2005, only 7% of American adults were using social media , while in 2021, around 70% use social media to connect.

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Optimove

SEPTEMBER 27, 2021

Some blog posts are more exciting than others: Today, we proudly announce a $75 million investment led by global growth investor Summit Partners. We have over 2,200 users from over 500 brands across e-commerce, gaming, retail, QSR, telecommunications, and financial services. This is what we bring to the table.

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Oracle

DECEMBER 17, 2020

The survey also found that the top three initiatives for city officials in 2021 will be: Cybersecurity (which has been #1 on the list for six years). I highly recommend this post by Daniel Foppen on the Oracle CX blog which explores the ways this city takes tremendous pride in ensuring the best possible experience for its constituents.

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Kustomer

JUNE 7, 2023

We believe the following five trends will underpin success in 2023 and beyond: Efficiency Matters Messaging… the New Default Support Channel Conversations as Meaningful Experiences Empathetic Personalization Courting the Conscious Consumer Ready for a CX solution that will enable you to underpin success in 2023?

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ViiBE Blog

JUNE 15, 2023

ViiBE Blog Screen-sharing vs co-browsing: what to choose for your business? Both are powerful tools that enable teams to collaborate remotely, share information, and provide real-time support to clients and customers. Anna Gorina June 15, 2023 Share this article Contents Share this article Contents Co-browsing vs screen sharing.

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ViiBE Blog

AUGUST 2, 2021

ViiBE Blog. August 2, 2021. A CRM system holds all the information about your customers that is essential for successful and sustainable business growth, hence its integration can benefit you and your company in various aspects along the way, especially within customer support services. Natalia Barszcz. Share this article.

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ViiBE Blog

AUGUST 27, 2021

ViiBE Blog. August 27, 2021. As part of this customer-centricity , start by implementing tools to improve communication with the customer and measure your performance. Several tools will help you accomplish this. On the one hand, ViiBE gives your support team the tools to do their job thoroughly and quickly.

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ViiBE Blog

AUGUST 18, 2021

ViiBE Blog. August 18, 2021. A customer-centric business strategy bases your company’s sales process on your customer’s needs, wants, and how they want to communicate. This knowledge is crucial to improving the customer experience of customer support. . Free Retail E-book available now! Charles Street.

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Circular Edge

DECEMBER 9, 2021

While there were several important changes that occurred for the 2020 tax year , including the new Nonemployee Compensation form, the 2021 tax year brings a few more updates to 1099 and W2 forms: 1099-MISC: The title has been changed from Miscellaneous Income to Miscellaneous Information. What’s New for ’22. W9 exception report.

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