2022 Customer Base Loyalty Programs Sales 
Currency Alliance
DECEMBER 7, 2021
There certainly are important topics (trends maybe) that are getting a great deal of attention from loyalty marketers, and we will list them below, but knowing what is becoming popular in one part of the world, or in a specific industry, shouldn’t have much influence on what your company should focus on in 2022.
SmartKarrot
MARCH 17, 2022
While B2C loyalty programs are quite popular, B2B SaaS companies have to keep certain best practices in mind. B2B companies need to focus on driving revenue and sales while incentivizing existing loyal customers. What is a B2B Customer Loyalty Program? 10 B2B Loyalty Program Best Practices in 2022.
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SmartKarrot
JUNE 2, 2022
The global loyalty program market stood at approximately $181 Billion in the year 2019. The market is fast-growing, and it is expected to reach $195 Billion by the end of 2022. There is an increase in the number of organizations allocating their marketing spending on loyalty programs. This highlights two things –.
Currency Alliance
DECEMBER 20, 2022
This article shares the lowest hanging fruit for keeping customers engaged and delivering more profit to the bottom line. During 2023, brands will make it easier for more customers to realize value from loyalty program participation. embedding loyalty mechanics across the business.
Circular Edge
DECEMBER 13, 2022
Blog Credit: Pamela Pierce, December 7, 2022 (5 Ways to Extract Serious Value from Your Transactional Data | NetSuite). Leverage your historical ERP data to uncover insights that generate value for your customer and business. Perhaps most importantly, you’re missing out on invaluable information about how your customers are evolving.
SurveySensum
JUNE 1, 2023
According to research done by Satmetrix in 2022, the industry average NPS score of online shopping (retail) is 41. Otherwise, it’s high time to start listening to your customers and improving your business. If you survey too often, you risk survey fatigue among your customers, leading low response rate.
SurveySensum
JULY 13, 2023
Touchpoints In-store display, sales assistance, etc. Surveys to take Customer Satisfaction Survey (CSAT) When to take After the customers have interacted with your sales assistants and have been made aware of your brand. To assess the effectiveness of the sales assistant in helping with the purchase decision.
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