TechSee
JUNE 16, 2022
As companies embrace the digitization of customer support, the new standard is much more than a phone conversation with a call center representative or a visit from a field agent. Roy Atkinson is one of the top influencers in the service and support industry, with an international reputation. Follow on LinkedIn. Follow on LinkedIn.
CSM Magazine
SEPTEMBER 16, 2022
Cape Town CBD’s booming BPO industry remains an attractive support for UK, USA, Australian and some Western European companies wanting to streamline costs and manage risk in the face of rampant inflation and economic uncertainty. Secondly, there is excellent local and provincial governmental support for the city.
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CSM Magazine
MARCH 3, 2022
In this article, we will show you the top five SaaS tools you should consider using in 2022 for your office. TravelPerk – best for travel. TravelPerk is a SaaS tool primarily used in the travel industry. Furthermore, the platform makes life easier for travel office managers.
Clarivate
DECEMBER 6, 2022
In July 2022, ChristianaCare acquired the shuttered Jennersville Hospital from Tower Health, but plans to purchase four-hospital Crozer Health from for-profit Prospect Medical Holdings fell through in September 2022. ChristianaCare’s future expansion plans could escalate the competition between Highmark and UPMC.
ViiBE Blog
JANUARY 19, 2022
ViiBE Blog Customer service challenges of remote work Anna Gorina January 19, 2022 Share this article Contents Share this article Contents Before 2020, only a few companies across the globe had remote work best practices in place where they were used to allowing team members to work from home for a certain period of time regularly.
Kustomer
NOVEMBER 12, 2021
In terms of coming out on the other side of the pandemic stronger, Outdoorsy VP of Global Sales & Customer Operations, Evan Hopkins, explained in the session The Bounce Back: Supporting Travelers in a Post-COVID World how the travel industry started coming back this year after a slow 2020.
ViiBE Blog
MAY 3, 2023
ViiBE Blog How to help customers get in contact with your remote customer support fast in B2B? Anna Gorina May 3, 2023 Share this article Contents Share this article Contents Enhancing the Digital Experience with Remote Assistance Free Retail E-book available now! Existing ways of contacting remote customer support 1.1.
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